Team Lead/Head of Special Sales (m/f/d)
westwing · Munich Office
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JOIN OUR TEAM
As a Team Lead/Head of Special Sales, you will own Westwing’s most impactful commercial moments across all our markets. Leading a team of 3, you will combine commercial thinking, analytical rigor, and a strong sense for brands, design, and customer experience. You will drive the strategy, planning, and execution of major sales events such as Black Friday or Westwing Collection Days, alongside projects like the Westwing Advent Calendar and inventory sell-off initiatives - ensuring strong performance while protecting and elevating the brand. In this highly cross-functional role, you collaborate with Buying, Sales, Pricing, Supply Chain, Marketing, CRM, Creative, and Tech teams to deliver best-in-class sales events that drive growth, optimise inventory, and inspire our customers. This position is unlimited and based in Munich.
WHAT YOU'LL DO
- Own the end-to-end strategy, planning, execution, and commercial results of Westwing’s major commercial events, including Black Friday, Westwing Collection Days, Advent Calendar, and other peak trading moments, as well as define event concepts, customer journeys, pricing approaches, and commercial frameworks in close collaboration with key stakeholders across the business
- Develop and execute inventory monetisation and sell-off strategies, balancing commercial performance, inventory health, and brand positioning while partnering closely with Buying, Pricing, Supply Chain, Marketing, CRM, Creative, and Retail Campaigns teams to ensure seamless execution across all markets
- Identify growth opportunities through commercial analysis, customer insights, and performance data, translating findings into actionable business initiatives and utilising AI and automation where applicable
- Monitor business performance and KPIs, proactively identifying risks and opportunities, and steering corrective actions when needed
- Drive continuous improvement of tools, processes, and planning frameworks to increase scalability and operational excellence
- Lead, coach, and develop a high-performing Special Sales team, fostering ownership, collaboration, and strong commercial thinking
- Act as a key contributor to Westwing’s commercial strategy by bringing together data, customer understanding, and brand intuition
YOU COME WITH
- 7+ years of experience in commercial, category management, sales, retail, e-commerce, consulting, or a related business function, including leadership experience paired with experience developing high-performing teams in a fast-paced environment
- Strong commercial acumen and outstanding analytical skills, with the ability to translate complex data into clear business decisions and growth opportunities, alongside an ability to balance commercial objectives with brand considerations and long-term customer value
- Proven track record of driving commercial initiatives, peak sales events, or strategic business projects with measurable impact, driven by an entrepreneurial mindset, hands-on execution skills, and a strong sense of ownership
- Strong project management and stakeholder management skills, with the ability to align diverse teams around a common objective, backed by excellent communication and presentation skills
- Deep understanding of premium home & living customers, design brands, and interior trends, paired with a strong aesthetic eye and a clear point of view on what creates a compelling customer experience
- Ability to identify winning product assortments, challenge creative concepts and visual merchandising approaches, and ensure every sales event combines commercial performance with an inspiring, design-led presentation that resonates with our target audience
- Fluency in English; additional languages are a plus
WHY WESTWING
If you are looking for a place where ambition meets creativity, where ideas turn into impact fast, and where people are trusted to grow - you have found it.
At Westwing, we’re building the Superbrand in Design with a team that’s shaping the future of beautiful home & living.
Here is what you can look forward to
- A high-performance culture built on trust, feedback and collaboration
- An inspiring, international environment that empowers you to think big, take ownership, and grow beyond your comfort zone
- A flexible hybrid setup with 3 office days per week - because strong connections and quick collaboration make great ideas happen
- Work-from-anywhere opportunities for up to 4 weeks per year - as fresh perspectives spark bold ideas
- A competitive compensation package including salary, benefits, and equity
- 30 days of paid holiday to rest, recharge, and come back ready to create
- A beautiful, centrally located, dog-friendly office with inspiring spaces, a sunny terrace, and good food - designed for moments that energise and connect
- Exclusive discounts - 40% off Westwing Collection, 20% off third-party brands (each on non-reduced items), 10% Family & Friends discount, plus special-occasion vouchers
- Wellbeing support through mental health resources, sports memberships, and preventive care
- Sustainable mobility options with discounted public transport and JobRad - moving with purpose and care for the planet
- Support for working parents, including our on-site Westwing Wichtel daycare and a partnership with multilingual provider Elly & Stoffl
- One annual Social Impact Day to give back to a cause you care about - because being human is our true superpower
- Team rituals that celebrate results and togetherness - from Movie Nights and Oktoberfest to Summer & Winter Parties
ABOUT US
Westwing, Europe’s #1 in Beautiful Living e-commerce, is present in 20+ European countries and achieved a GMV (Gross Merchandise Volume) of EUR 507 million in 2025. As Europe’s premium one-stop destination for Design Lovers, it offers a unique brand experience with a carefully curated assortment of the Westwing Collection and 3rd party design brands. The integrated platform combines Shop, Daily Specials, Stores, the B2B Service (Westwing Business) and the Westwing Design Service. Westwing’s team works together on its shared purpose to “Excite people to create homes that unlock the full beauty of life”. Founded in 2011, Westwing is headquartered in Munich and went public on the Frankfurt Stock Exchange in October 2018.
Our team is a diverse group of professionals aiming for high performance, working together at a fast pace in an inspiring, international and informal environment that enables you to grow your career while working with a brand and products our customers love. We’re made up of passionate people who are creative enough to disrupt the status quo, brave enough to fail and smart enough to win. So come, be part of the “wow, you work at Westwing?” crowd.
Diversity is deeply rooted in our culture. Our mission doesn’t stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone’s uniqueness, cultural differences and equal opportunity.
Department
Sales & Category Management
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